Hello Guest

Recent Posts

Pages: [1] 2 3 ... 10
Buen día,

Por medio del presente tópico, quiero preguntar como debo realizar el update de mi actual sistema que esta en la versión 6 a la versión 7, y que consideraciones debo tener.

De antemano muchas gracias.
Español / Spanish forum / Re: error actualizar consola
« Last post by gairhald on Today at 04:18:53 AM »

entiendo que este tema sigue igual verdad? a mi me da error a la hora de descomprimir el paquete del update 170320

Advanced troubleshooting and problems / Re: Update manager
« Last post by antonio.s on Today at 03:58:57 AM »

The problem here is we are not able to replicate the issue on our testing environments, so the cause is not clear and may be different on different scenarios (different distros and/or system configurations).
As a "reset" I'd recommend to make the update/installation with the most recent package manually (either deb or rpm), so we can ensure there are no code errors.

Remember to always make backups of the database and most important configuration files (include/config.php and pandora_server.conf) before making interventions on the monitoring systems.

Kind regards,
Advanced troubleshooting and problems / Re: Update manager
« Last post by gairhald on Today at 03:36:42 AM »
Not solution yet for this issue?
Español / Spanish forum / Re: Modulo Postgresql - Error perl
« Last post by serco on Today at 02:03:37 AM »
Ok, muchas gracias. Voy a ver si doy con la tecla.


Works!! i need to change the directory from /var/www/pandora_console to /var/www/html/pandora_console and now i can access to my Pandora_console, sooo the trouble is for updated apache!!!

thanks Antonio

Code: [Select]
// Begin of automatic config file
                                                       //$config["homedir"]="/var/www/pandora_console";          // Config homedir
                                                        $config["homedir"]="/var/www/html/pandora_console";             // Config homedir
Hello gairhald,

Then the problem may be on the include/config.php, this is the file that makes the connection between pandora_console and the database work. Take a look at it and make sure that the information on this file is correct. That you can access your mysql database with the credentials set on this file (dbhost, dbname, dbuser and dbpass), and also check the permissions of the file (apache:apache and 600).

If you prefer to make a new installation, yes, you can reinstall the console code without making database changes, no problem at all.

Of course it is always good to keep a backup of the database as well as the most important configuration changes (pandora_server.conf and include/config.php), just in case you need to roll back.

If you chose to make a installation again (without making any changes on your database), remember that you only need to install/upgrade the pandora_console package. I'd suggest you to make the new installation with the .deb console package, you can find it on our web (downloads section).

Make sure to correctly configure the include/config.php file, and rename the install.php if it is created again.

Kind regards,

I think it's because of permissions, because if I try to access pandora_console / index.php, apache complains about permissions on the folders

Code: [Select]
[Thu Mar 30 09:37:21.863961 2017] [:error] [pid 20840] [client] PHP Fatal error:  require_once(): Failed opening required '/var/www/pandora_console/include/functions.php' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/html/pandora_console/include/functions_html.php on line 40

Pandora Console is in /var/www/html/pandora_console, not in /var/www/pandora_console...

Code: [Select]
root@csavmon01:/var/www# ll
total 16
drwxr-x---  3 www-data www-data 4096 mar 30 08:43 ./
drwxr-xr-x 14 root     root     4096 ene 19  2015 ../
drwxr-xr-x  3 root     root     4096 mar 30 08:19 html/
-rw-r--r--  1 root     root       56 ene 20  2015 index.php
root@csavmon01:/var/www# cd html/
root@csavmon01:/var/www/html# ll
total 12
drwxr-xr-x  3 root     root     4096 mar 30 08:19 ./
drwxr-x---  3 www-data www-data 4096 mar 30 08:43 ../
drwxr-x--- 13 www-data www-data 4096 mar 30 09:28 pandora_console/
Hi Antonio,

If I leave the apache configuration file as before, it does not load the web, not even the install, if I modify it, if it is able to load the installation page.

I have renamed the file to install_new.php and it still does not go,

Can I do an installation, over an existing database? That will erase configuration data?
Pages: [1] 2 3 ... 10